Available on: Standard Advanced Enterprise
Now that you’ve created a Space, it’s time to add some content! Depending on which plan you’re on, you can add up to 200 or 2000 assets to a single Space. If you’re on the Advanced or Enterprise plan, you can use Space folders to further organize your content–see File Upload Limitations for more details. Keep reading to learn more about how to manage content in Spaces!
Pro tip : You can notify your visitors whenever you update content, keeping them in the know of any changes to the Space you’d like to share. For more information, see Space Notifications.
- Add Content to a Space
- Request Files in a Space
- Update Content in a Space
- Remove Content from a Space
- Organize Content with Space Folders (on Advanced & Enterprise only)
Add Content to a Space
New content can be added to a Space both before and after the Space has been shared with external visitors. To add content to a Space, follow these steps:
Important: Your Home library is also a folder that can only hold up to 200 files.
- Navigate to the Spaces page.
- Create or select an existing Space.
- Click Add content to choose an entire folder, existing individual files, or upload new content.
- Then, click Add to Space.
Important: By default, all Spaces and content added from personal folders are visible as read-only content to your teammates. To allow other users to share and manage files in your Space, you can add them as collaborators. See Collaborate in a Space to learn more!
Request Files in a Space
You can set up a file request in your Space so that your visitors can upload files directly into your Space. Any uploaded files will be immediately visible to anyone with access to your Space. Visit our File requests article for more information.
Note: A Space File request does not have its own link as it is directly tied to the Space. Space File requests can be removed from the Space and placed in the Space trash folder.
- Go to your Spaces page
- Select your desired Space
- Click Request files on the right panel.
- Complete the file request fields.
- Click Continue
- Select from an available folder where the uploaded files will live
- Click Create file request.
- Share the Space link so you can start collecting uploads.
Once complete, you can manage your Space file requests directly from your Space or through the file requests page. To remove a Space file request from your Space, you can follow the steps listed in Remove Content from Spaces. If you’d like to delete the request, you can do that through the file requests page. Please note, deleting a file request cannot be undone.
Update Content in a Space
Content in Spaces can be disabled or updated even after the Space link has been shared. Here’s how it works:
To turn the Space accessibility on/off, locate the toggle next to the Share button.
Similarly, individual content can also be disabled by toggling on/off.
You can also expand the “more options” menu to preview the content, edit the description, creation sections, or move the content to the trash folder.
You can update existing content in the Space with a new version by updating it from the Content page. When you update content, all associated links will automatically update to reflect the latest version. Check out Update an Existing Document to learn more.
Remove Content from a Space
You can remove content and folders from a Space by moving them into the trash folder. The trash folder is designed to help you easily manage and streamline content within a Space.
Important: Content moved into the trash folder is archived, not deleted, and can be restored to its original state in the Space at any time. The trash folder is not visible or accessible to visitors.
You can move content to the trash folder in two ways:
- Drag and drop the file into the trash folder.
- Expand the “more options” menu and select Move to Trash.
Similarly, content from the trash folder can be moved back to the Space by drag and drop, or by expanding the “more options” menu and selecting Restore to Home.
- Visitors are not actively notified when changes, such as adding or removing content, are made within a Space.
- Content in the trash folder will not be searchable when using the search bar. However, content recovered from the trash folder will be searchable again.
- Contents of the trash folder will not carry over when duplicating a Space.
- Space Owners and Collaborators can manage and edit content in the trash folder - such as reordering and editing text fields.
- New content cannot be added directly to the trash folder.
- Content and folders moved into the trash folder do not count toward the Space asset limit. See File Upload Limitations for more details.
- Removing content from a Space will not impact historical visit data. However, deleting content from the Content page is permanent and cannot be restored. See Deleting Content to learn more.
Organize Content with Space Folders (on Advanced & Enterprise only)
Similar to Space sections, Space folders allow you to group content into organized folders. This can also be used to highlight documents throughout different stages or topics and provides a more navigable viewing experience for visitors.
Each Space folder can have up to 200 assets - in total, a Space can have up to 2000 assets. Here’s how it works:
- Select a Space; choose an existing one or create a new Space.
- Click Create Folder to add a new folder.
- From here, you can add content and subfolders by selecting Add content or Create folder, or by dragging and dropping existing Space content into your new folder.
Space Folder names can be edited anytime. You can edit the name by expanding the “more options” menu and selecting Edit name.
Note: the “Home” section name cannot be edited.
- Space Folders cannot be directly linked at this time; only general Space links can be shared.
- Duplicating a Space will carry over existing content and folders.
- You can move documents and folders to different folders within a Space. However, this does not apply to Space sections.
- Folders are not searchable within a Space. However, grouping folders into sections can help improve the visitor’s viewing navigation.
- Space Collaborators can manage settings, documents, and folders within a Space.
- A subfolder within a Space Folder counts as a Space asset; we recommend creating Space Folders first before adding content.
Downgrading from Advanced to Standard will disable any Spaces utilizing Spaces Folders. To reactivate the Space:
- Move the Space Folder into the trash folder, or
- Move content from the Space Folder into the Home section first, then move the Space Folder into the trash folder.
Important: You will not be able to move the Space Folder if it contains 200 assets since this exceeds the Space asset limit.
Still need help? Reach out to email@example.com!