GETTING STARTED
First Steps
FAQ
- Do I still receive analytics if my link is forwarded to an unintended person?
- Can I change individual document permissions inside a Space?
- What is DocSend?
- How do you count how much time a visitor spends inside my document?
- Where do questions my document visitors ask appear once they have been asked?
- How can I test the experience that a visitor will have when they click on a link I've sent them?
THE BASICS
Document Viewer
Documents
- ★ Supported Document Types
- ★ Document Upload Limits
- Excel Support in Beta
- File Size Limit for Uploading Documents
- Updating a New Version of a Document
- Sending Multiple Documents or a Folder
Links
Visits
- How Visitors are Prompted for Their Info
- How to Ensure Visitors Aren't Asked for Their Info
- Document Name Visibility
- Location of a View is Incorrect
- How to Receive Desktop Notifications.
- Several Desktop Notifications for the Same Visit
Spaces
Live Present
- How to Live Present Documents
- Adding an Access Code to a Live Presentation
- Switching Between Documents in Live Present
- Zooming in and out when viewing a document
- Using the Laser Pointer in Live Present
- Adding a Conference Line Number
Team
- How to change user roles (Owner, Admin, Member)
- Owner/Admin Privileges and Visibility
- DocSend Internal Folders
- Deactivating and Suspending Team Members
- Searching for Team Information
- Viewing Links and Visits of Team Members
Videos
Mail Merge and Campaign Links
- Using Campaign Links with SalesLoft
- Using Campaign Links with Outreach.io
- Mail Merge Links Explained
- Using Mail Merge Links with MailChimp
- Using Mail Merge Links with ToutApp
- Using Mail Merge Links with Outreach