| The information in this article applies to customers on DocSend Standard, Advanced, Advanced Data Rooms, and Enterprise. |
Internal links let you share content within your organization while maintaining the same insights you’d expect when sharing externally. Using internal links also separates external visitor data from internal users.
Create an internal link
To create an internal link:
- Click Content Library.
- Select the document you want to create an internal link for.
- Click the dropdown arrow next to Create Link.
-
Select Internal Link.
Internal links will have a modified list of link settings to choose which includes the following:
- Allow or disable downloading
- Set an expiration date
- Set a passcode
| Note: Internal links can’t be created using Gmail or Outlook extensions. |
Track an internal link
To view internal links, you must be logged into a DocSend account and be a member of the same company as the the link creator. Visitor data for internal links is grouped under an account that matches your company's name from the Accounts page.
Updating internal account names
You’ll need to update your internal account name to match your company name if your company name changes. If the internal account name does not match a new account will be created the next time you create an internal link which can’t be merged with the old account.
Internal link visits
Internal link visits can trigger desktop notifications as well as IFTT and Zapier integrations. They also won’t sync with Salesforce.
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