Share external URL links – DocSend Help Center

Uploading and sharing external URL links is available to customers on Standard, Advanced, Advanced Data Rooms, and Enterprise plans. This feature isn’t available for trial users.

Overview

You can upload an external URL link to DocSend to share and track visits to an external web page. Though visit data is limited for external URL links, DocSend offers basic visitor information that can give you valuable insight.

Upload an external URL link to DocSend

Uploading an external URL link is similar to uploading a document to DocSend. To upload an external URL link:

Open the Content page.
Click Upload Content.
Select Add URL.
Name your URL link and add the hyperlink.
Click Create URL.

Note: Your URL must start with https:// or http:// unless you’re creating a URL link that points to an email address. In such cases, your URL should be “mailto:<email_address>”.

Share an external URL link

Once you’ve uploaded the external URL link, you can create a DocSend link to share the URL. Since external URL links are ungated, publicly accessible sites, only a handful of link settings are available for such links.

The link settings available for external URL links are:

Account
Expiration

Visit data for external URL links

To review visit data on an external URL link, you can check out the Recent Activity tab. DocSend provides basic visit information on external URL links, including:

Visitor’s device and operating system (OS)
Visitor’s geolocation
Time of visit

Things to consider

Content previews on URL links only appear if there's an image set for the site.
External URL links are disabled during the free trial. For security reasons, this feature is only available on a paid plan.

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