| This article describes a feature available on DocSend Advanced Data Rooms plans. |
DocSend data rooms provide audit logs (or, audit trails) that allow you to see a record of actions taken by users in that data room. View, filter, and export logs of all visitor activity to monitor your data's security. Owners and collaborators can access the audit log by clicking on the audit log icon. Audit logs make it easier to meet compliance requirements and manage liabilities.
| Note: Only data room owners, collaborators, and team admins can view audit logs for their data room. |
What are audit logs?
Audit logs allow users to view, filter, and export logs of all user activity to monitor data security. Users can access their audit logs by clicking Audit Log in the left sidebar menu. From here, users can download audit logs or filter them by Users, Activity, and Date.
Filter features
The audit log page displays all auditable actions in one place. You can filter the audit log by:
- Users: Filter by user to view all actions taken by specific individuals.
- Activity: Filter by specific actions such as adding or downloading files.
- Date: Filter to view actions that took place within a specific date range.
Actions logged in the Virtual Data Room (VDR) audit logs
- File views
- File download
- File printed
- File uploaded/imported from content library
- File/folder moved from one folder to another
- File updated to a newer version
- Folder created
- File/folder deleted
- Virtual Data Room (VDR) bulk download (folder or Space)
- Collaborator added/removed
- File request created/deleted
- File request → upload
- Signable doc in Virtual Data Room (VDR) signed
Customers can filter the audit log by
- Action (see above list)
- Actor (user or visitor)
- Target (file, folder)
- Link
Export audit logs as .CSV files
To export audit logs:
- Login to docsend.com.
- Click Audit Log in the left sidebar menu.
- Click Download at the top of the page.
The audit log will automatically download to your device.
Remove user information from audit logs
You can remove information that could be used to identify individuals from your audit logs, and delete audit log records as needed. Deleting an audit log entry removes potentially sensitive user information but retains information about what actions were taken and when.
When you delete an activity from the audit log, that user data is permanently removed and can’t be restored.
To remove user information from audit logs:
- Login to docsend.com.
- Click Audit Log in the left sidebar menu.
-
Click
(more options) next to the log you want to delete.
- Click Delete.
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Notes:
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An example of an audit log before and after removing PII.
Before: