Data Room Audit Logs: An Overview – DocSend Help Center

This article describes a feature available on DocSend Advanced Data Rooms plans.

Overview

DocSend data rooms provide audit logs (or, audit trails) that allow you to see a record of actions taken by users in that data room. Audit logs make it easier to meet compliance requirements and manage liabilities.

Notes:

Only data room owners, collaborators, and team admins can view audit logs for their data room.
Audit log entries became available in October 2023.

Features included

Filter through audit logs

The audit log page displays all auditable actions in one place. You can filter the audit log by:

Users: Filter by user to view all actions taken by specific individuals.
Activity: Filter by specific actions such as adding or downloading files.
Date: Filter to view actions that took place within a specific date range.

Export audit logs as .CSV files

Click Download on the audit log page to export a .CSV file containing your audit log records.

Remove user information from audit logs

You can remove information that could be used to identify individuals from your audit logs, and delete audit log records as needed. Deleting an audit log entry removes potentially sensitive user information but retains information about what actions were taken and when.

When you delete an activity from the audit log, that user data is permanently removed and can’t be restored.

Notes:

Removing user information can only be done in the desktop web app.
Only data room owners can delete audit logs.

Here’s an example of an audit log before and after removing PII.

Before:

After:

Related resources

Articles in this section