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Frequently Asked Questions

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  • How to delete a DocSend account
  • How do I add a Tax ID?
  • DocSend Terms of Service and Privacy Policy Updates
  • Does DocSend support password-protected documents?
  • Does DocSend support documents marked as final?
  • Why was my payment declined?
  • What payment methods does DocSend accept?
  • Which web browsers does DocSend support?
  • Why is there a time discrepancy in my visit notification?
  • Does DocSend track visits from unintended visitors?
  • How do you measure a visitor’s time spent on my document?
  • Why does a visit show 0 seconds spent on my content?
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