Earlier this year, we shared the exciting news that DocSend was acquired by Dropbox. Over the past few months the DocSend and Dropbox teams have been working diligently to align our operations. As part of those efforts, we are making some updates to our Terms of Service and Privacy Policy, which will go into effect on August 26, 2021.
Terms of Service
We’ve made some changes to the DocSend Terms of Service to clean up the organization and structure of the terms so they are easier to read and to ensure they align with Dropbox’s operations. Here’s a quick overview of what’s changing:
- We’ve revised our payment terms to align with Dropbox’s standards;
- We’ve clarified that DocSend will not terminate your access to the Services without cause and that cancellations by customers are processed at the end of a subscription unless they are for cause;
- We’ve added language to specify that the Services are not intended for use by users under the age of 16 outside the US and under the age of 13 in the US;
- We’ve added a link to our Data Processing Addendum;
- We’ve increased our liability limits to align with Dropbox’s standards; and
- We’ve updated our arbitration provision to apply the American Arbitration Association’s commercial arbitration rules and to align with Dropbox’s process.
We want to make clear that these changes do not impact:
- Your right to use the Services;
- Your fees or the timing of payments;
- Your rights in and to the data you upload and DocSend’s limited right to use the data to deliver the Services; or
- The scope of the warranties, disclaimers, and indemnities in the Terms of Service.
Privacy Policy
We’ve updated our Privacy Policy to include more details on the processing and transfer of your data, including the legal mechanisms in place when transferring data and information regarding when Dropbox International Unlimited Company acts as a processor of your data.
Learn more by reading the updated Terms of Service and Privacy Policy, which will go into effect on August 26, 2021. You can also find our previous terms here and our previous privacy policy here. See below for answers to some frequently asked questions.
FAQs
When do these updates take effect?
The updated Terms of Service and Privacy Policy take effect on August 26, 2021.
Will these updates affect the way I use DocSend?
You can continue using DocSend the same way you always have. These revisions align our Terms and Privacy Policy with Dropbox — for example, our revised terms use a structure that aligns with Dropbox’s operations, including with respect to payments, licenses, and dispute resolution. This structure is easier to follow for customers, but does not change your right to use DocSend.
How do these updates affect how the data I upload to DocSend is used or shared?
These changes do not impact the way DocSend uses or shares the data you upload to our services. The edits to our Terms make it more clear that DocSend only has a limited right to use your data as necessary to deliver the services and as set forth in the terms.
Will these updates change how my data is transferred?
No, the changes to the Privacy Policy do not impact how your data is transferred. The edits to our Privacy Policy make it more clear what legal mechanisms DocSend relies upon when transferring data from the European Union, the European Economic Area, the United Kingdom, and Switzerland.
Will these updates change how I pay for the Service?
No, the changes to our Terms do not impact the amount or timing of your payments. You will continue to be charged or invoiced as you have been in the past.
What if I don’t want to agree to these terms?
By continuing to use the DocSend Services, you are agreeing to our updated Terms and Privacy Policy. If, after reviewing the updates, you decide that you don’t want to agree to these terms, you can cancel your account by following the steps outlined in the Terms.