Terms of Service
We’ve made some changes to the DocSend Terms of Service to clean up the organization and structure of the terms so they are easier to read and to ensure they align with Dropbox’s operations. Here’s a quick overview of what’s changing:
- We’ve revised our payment terms to align with Dropbox’s standards;
- We’ve clarified that DocSend will not terminate your access to the Services without cause and that cancellations by customers are processed at the end of a subscription unless they are for cause;
- We’ve added language to specify that the Services are not intended for use by users under the age of 16 outside the US and under the age of 13 in the US;
- We’ve added a link to our Data Processing Addendum;
- We’ve increased our liability limits to align with Dropbox’s standards; and
- We’ve updated our arbitration provision to apply the American Arbitration Association’s commercial arbitration rules and to align with Dropbox’s process.
We want to make clear that these changes do not impact:
- Your right to use the Services;
- Your fees or the timing of payments;
- Your rights in and to the data you upload and DocSend’s limited right to use the data to deliver the Services; or
- The scope of the warranties, disclaimers, and indemnities in the Terms of Service.
When do these updates take effect?
Will these updates affect the way I use DocSend?
How do these updates affect how the data I upload to DocSend is used or shared?
These changes do not impact the way DocSend uses or shares the data you upload to our services. The edits to our Terms make it more clear that DocSend only has a limited right to use your data as necessary to deliver the services and as set forth in the terms.
Will these updates change how my data is transferred?
Will these updates change how I pay for the Service?
No, the changes to our Terms do not impact the amount or timing of your payments. You will continue to be charged or invoiced as you have been in the past.
What if I don’t want to agree to these terms?