DocSend currently does not support files that are password protected. If a password-protected file is uploaded, you’ll see the following error message:
This documents appears to be password-protected. We do not currently support
While you’ll need to remove the password configured on your document to successfully upload it to DocSend, you can still add protection to your shared content by enabling Passcode protection on your link settings.
If you’re on the Advanced plan, you can enable enhanced-security features like Allowed Viewers, Email Authentication, Watermarking, Agreements for access gating. Visit our Security section for more details!
Still need help? Reach out to firstname.lastname@example.org!